Privacy Policy

INTRODUCTION

Your privacy is important to us. This document explains what data we collect from users, how we use it, and for what purpose, among other details. Individuals over the age of 14 may register as users without prior consent from their parents, guardians, or legal representatives. For minors under 14 or legally incapacitated individuals, we will always require parental consent or that of a guardian or legal representative.

For your information, we will never request more data than is necessary for the services required. We will not share your data with third parties, except where legally required or with your prior authorization. We will never use your data for purposes not previously disclosed.

As a user, you should regularly read this privacy policy, and especially whenever you provide personal data, as this document may be modified. KEYROLE S.L. reserves the right to amend any information on the website to comply with current regulations or to update this policy without prior notice. Publication of the changes on the website shall be sufficient.

DATA CONTROLLER

Data Controller: KEYROLE S.L. (also referred to as the provider)
Tax ID (NIF): B22491609
Mailing Address: Plaza Mediterránea, 2, 08800 Vilanova i la Geltrú, Barcelona, Spain
Email: hola@keyrole.es

KEYROLE S.L., as the website owner, informs you—in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Organic Law 3/2018 of December 5 (LOPDGDD), and other applicable data protection laws, as well as Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSICE)—that it has implemented the necessary technical and organizational security measures to ensure the confidentiality, integrity, and availability of the data provided.

DATA COLLECTION METHODS AND TYPES OF DATA COLLECTED

We collect data through:

  • Contact and application forms: name, surname, email, phone number, and inquiry field.
  • For job applications, we also collect CVs and any additional documents you may provide.

We do not collect any specially protected data as defined by current regulations.

PURPOSE OF PROCESSING

Your personal data will only be used for the following purposes, with your explicit consent required in the relevant section of the website:

  • Contact form: To respond to inquiries and/or provide requested information, whether you are a company or a job candidate.
  • Job applications: To manage and process applications for job openings and personnel selection.

Other purposes include:

  • Managing commercial, administrative, tax, and accounting matters in accordance with current laws.
  • Gathering your opinion to improve the services offered via the website.
  • Social media data processing as detailed in the relevant section.

Use of Photographs:
Photographs on the website are property of KEYROLE S.L. For any third-party images, prior consent has been obtained. In the case of minors, consent has been obtained from parents, guardians, or legal representatives through appropriate forms from educational institutions or training centers.

Image rights holders may request removal or pixelation by submitting a formal written request.

You may revoke your consent at any time by sending an email with the subject “Unsubscribe” to the address above.

In compliance with the LSSICE, KEYROLE S.L. does not engage in SPAM practices and will not send unsolicited or unauthorized commercial emails. All communications from KEYROLE S.L. will include an option for users to revoke their consent.

We will not process your data for purposes other than those described, except under legal obligation or court order.

We do not use automated decision-making that significantly affects your data.

LEGAL BASIS FOR PROCESSING

The legal basis for processing your data is the consent given when you fill out the relevant form and check the consent box.

The commercial or promotional offer of products and services is based on your given consent, which can be withdrawn at any time without affecting the legality of previous processing.

Failure to provide the required personal data or refusal to accept this privacy policy will make it impossible to fulfill the purposes described above.

Where there is a prior contractual relationship, the legal basis for processing administrative, tax, or accounting obligations is the existing commercial relationship between the parties.

 

DATA RETENTION PERIOD

Data from companies and clients who contact KEYROLE S.L. will be kept as long as necessary to maintain future contact or manage current or future commercial relationships, unless deletion is requested.

Job applicant data, whether for a specific position or general inclusion in our database, will be retained indefinitely unless the individual exercises their right to erasure or cancellation.

Even if you exercise your rights to cancel, object, or withdraw consent, we must retain your data, properly blocked, during legally required periods for compliance or potential liability.

 

DATA DISCLOSURE OR TRANSFERS

KEYROLE S.L. does not carry out any data transfers or disclosures, whether inside or outside the EU. We will only share your information with law enforcement or judiciary when required by law or court order, without prejudice to account suspension or deletion if criminal activity is suspected. The data provided will be limited to what KEYROLE S.L. holds at the time.

All data provided through the website is hosted on servers contracted by KEYROLE S.L. from a hosting provider. The data processing is governed by a data processor agreement between KEYROLE S.L. and this provider.

 

RIGHTS OF DATA SUBJECTS

As a data subject, you can exercise your rights by sending a written request to the address above or emailing hola@keyrole.es with the subject “DATA PROTECTION: DATA SUBJECT RIGHTS,” and attaching a copy of your ID or equivalent legal document.

Your rights include:

  • Right of Access: To know and obtain information about your personal data being processed.
  • Right to Rectification or Erasure: To correct inaccurate or incomplete data.
  • Right to Erasure: To delete inappropriate or excessive data.
  • Right to Object: To object to the processing of your data.
  • Right to Restriction of Processing: To mark your data for limited future processing.
  • Right to Data Portability: To receive your data in a structured format for transfer to another controller.
  • Right not to be subject to Automated Decision-Making: Including profiling that produces legal or significant effects.

You may withdraw your consent at any time. Withdrawal does not affect the legality of previous processing.

You may also file a complaint with the supervisory authority if you believe your data rights have been violated: www.aepd.es.

 

SECURITY MEASURES

Your data is treated confidentially. KEYROLE S.L. has adopted all necessary technical and organizational measures and appropriate protection levels to guarantee data security and prevent unauthorized alteration, loss, theft, or access, in line with the state of the art and nature of the data. The company also ensures that data processing and storage in files, systems, or equipment comply with current legal standards.

 

LANGUAGE

The applicable language for this privacy policy is Spanish. In case of discrepancies between translated versions, the Spanish version will prevail.

PROFILING

Information provided through forms, interactions with the website, and data collected via cookies (including browsing behavior) may be processed to segment or categorize users for general administrative purposes, advertising, profiling, user requests, statistical analysis, and survey responses.

Data used in profiling does not personally identify users and is presented in aggregate and anonymous form (e.g., audience type, age, country, gender).

By accessing this website, you expressly consent to the use of this general data for profiling and segmentation as described.

USE OF MAILCHIMP AND RELATED COOKIES

We use Mailchimp on this website for email marketing to manage subscriber lists and send promotional or informative communications. Mailchimp may place cookies on your device to analyze email interaction (e.g., opens and clicks) and manage embedded subscription forms.

These cookies improve service and user experience by allowing more relevant content delivery.

By accepting cookies on this website, you expressly consent to the use of cookies by Mailchimp and other third-party providers for the stated purposes.

For more information, please see Mailchimp’s privacy policy: https://mailchimp.com/legal/privacy/.

SOCIAL MEDIA

KEYROLE S.L. may maintain a presence on platforms like Instagram and LinkedIn. Data from users who follow us or interact with us through these networks will be processed according to this section, as well as the terms of use, privacy policies, and access regulations of each platform, previously accepted by the user.

KEYROLE S.L. data will be used to properly manage our social media presence, inform users about activities, products, or services, and for any other purposes allowed by applicable law and platform policies.

Prohibited content includes:

  • Content that is presumably illegal or violates laws.
  • Content that violates human rights, is offensive, or damages the reputation of KEYROLE S.L. or others.
  • Content that contravenes principles of legality, dignity, child protection, public order, privacy, or intellectual property.

KEYROLE S.L. reserves the right to remove any content deemed inappropriate without prior notice.

If you submit personal information via social networks, KEYROLE S.L. is not responsible for the security practices of these platforms. Please refer to the privacy policies of each network.

 

SUBMISSION OF CURRICULUM VITAE (CV)

If a user submits a CV via our website, the data will be processed to participate in active selection processes and analyze the applicant’s profile to determine suitability for vacancies.

This is the only official channel for submitting CVs. Submissions by other means will not be accepted. Please inform us of any changes to your data to keep our database up to date.

Candidate data will be retained indefinitely for future opportunities unless the individual exercises their right to deletion.

Data may be processed or shared with partner companies under strict confidentiality and solely for the purposes outlined in this policy.

TESTIMONIAL PUBLICATION

If a user wishes to publish their opinion on the website, the data provided will be processed to manage suggestions, experiences, or opinions about products and/or services for publication and to help other users.

Data will be stored as long as there is mutual interest and deleted securely once no longer necessary, ensuring pseudonymization or full destruction.

Only the user’s name will be published.

 

CHANGES TO THE PRIVACY POLICY

KEYROLE S.L. reserves the right to modify this policy to adapt to legislative or jurisprudential changes.

 

REVOCABILITY

Consent for data processing and disclosure can be revoked at any time by notifying KEYROLE S.L., as outlined in this policy. Revocation is not retroactive.

 

APPLICABLE LAW

The relationship between KEYROLE S.L. and users of its online services is governed by Spanish law. The courts of Barcelona shall have jurisdiction to resolve any disputes.